FREQUENTLY ASKED QUESTIONS
1. Am I fit enough?
We find that many people actually surprise themselves at how much they can achieve on a bike, nevertheless it is really important for you and for the other people on the tour, that we match the right people to the right trips. We ask that you pay careful attention to our grading descriptions and that you are honest with yourself when you’re doing so. If you’re in any doubt call us and we will help you decide whether the trip you’re considering is the right one or whether you should opt for an alternative.
2. Can I bring my own bike?
We include bike hire in all our Cycling Holidays. However if you wish to bring your own bike you may do so. If you are bringing your own bike, most airlines have straightforward and affordable bike carriage policies. Please contact the airline directly for any queries.
3. What if I get left behind?
On our guided cycling holidays there will always be a spread of ability, however, your guides and support staff are an experienced bunch so no need to worry. Whatever your level, you’ll be well looked after. As with all of our guided tours, the support vehicle is never far away, should you need a snack or a lift on a particular section of the route.
4. Do I need to be a good mechanic?
We don’t expect anyone to be a qualified mechanic on one of our tours (bar your amazing guides of course!) but a basic knowledge of a bike is always recommended. For extra support, your guiding teams have plenty of knowledge to keep bikes rolling under most circumstances. On the rare occasions that we can’t fix a bike on the road, they’ll do everything they can to get you to a bike shop ASAP.
5. Do you have E-bike options?
We welcome electric bikes on a selection of our tours where the terrain is suitable and these bikes are available to rent on a selection of our holidays however additional supplements will apply. Availability of E-bikes is very limited in some destinations, for example, they are not currently available on our long-haul cycling adventures.
6. I’m joining a group trip, what size of group can I expect?
Cycling Holidays are guaranteed on a minimum of 6 people per trip, so you can always expect to have at least 5 other cycling enthusiasts on your chosen group holiday. Popular tours can have up to 16 people on any given trip. On rare occasions the minimum/ maximum number of guests per trip may be altered.
7. Do I have to wear a helmet?
Yes, it’s part of our policy that all customers are safe on their bikes and therefore we ask that everyone wear a helmet whilst enjoying a cycling holiday.
8. What should I wear?
There’s no need to hit the shops for a new range of cycling kit, (though if you need an excuse then a holiday is a good one!) but there are a few things we recommend that will make your cycling experience more pleasurable – notably padded shorts, available in all shapes and sizes – the best investment you’ll ever make! Loose fitting clothes and a peaked helmet to protect against the sun are always a shrewd move too.